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Computer telephony integration
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351	Verbl e-booklet 12 things you should know.indd Add to Reading List Source URL: d2pu85h219vnb1.cloudfront.net Language: English - Date: 2014-04-24 02:00:43 Videotelephony Voice over IP Business telephone system Computer telephony integration Office equipment Telephone call Caller ID Integrated Services Digital Network Voice-mail Electronic engineering Telephony Technology
352	Case Study Kabel Deutschland Company Overview Kabel Deutschland (KD) is one of Germany’s largest cable operators, offering its customers digital, high Add to Reading List Source URL: www.jacada.com Language: English - Date: 2013-07-09 17:38:46 Telephony Call centre Marketing Information technology management Microsoft Customer Care Framework Customer experience management Jacada Business software Computer telephony integration
353	Instant Reroute™ – Reroute thousands of phone numbers in only seconds Add to Reading List Source URL: www.comtechinc.biz Language: English - Date: 2007-08-10 19:19:34 Computer telephony integration Telephone numbers Broadband Videotelephony Voice over IP Call centre Voice-mail Email Toll-free telephone number Electronic engineering Electronics Telephony
354	Great Tips Watch out for Toll Fraud People like free things, especially free international telephone calls. What could be more fun than making free calls at the expense of others? Watch out for attacks by fraudsters int Add to Reading List Source URL: www.wharftt.com Language: English - Date: 2013-09-03 23:02:03 Voice-mail Toll Fraud Internet fraud Telephony Business telephone system Computer telephony integration
355	Microsoft Word - ComReg0941.doc Add to Reading List Source URL: www.comreg.ie Language: English - Date: 2009-05-12 10:29:17 Business telephone system Commission for Communications Regulation Telephone numbers in the Republic of Ireland Communication Republic of Ireland Ireland Computer telephony integration
356	Tapi Link for HEAT ® www.papillontechnology.com Add to Reading List Source URL: www.papillontechnology.com Language: English - Date: 2006-02-16 10:47:49 Telephone number Human communication Telephony Application Programming Interface Language Communication Computer telephony integration Telephony Telephone call
357	1 Internet Telephony: A Second Chance Henning Schulzrinne Dept. of Computer Science Add to Reading List Source URL: www.cs.columbia.edu Language: English - Date: 2003-03-25 13:54:06 Videotelephony Telephone exchanges Computer telephony integration Session Initiation Protocol Communication software Public switched telephone network Business telephone system Softswitch Media Gateway Control Protocol Voice over IP Telephony Electronic engineering
358	Queueing Models for Call Centres Mag. DI Dr. Christian Dombacher[removed]Nikolaus Lenaugasse 8 A-2232 Deutsch-Wagram[removed] Add to Reading List Source URL: www.telecomm.at Language: English - Date: 2010-05-13 05:20:23 Computer telephony integration Network performance Markov models Stochastic processes Teletraffic Call centre Queueing theory Interactive voice response Telemarketing Statistics Electronic engineering Telephony
359	Customer Profile An Exceptional Customer Experience Each and Every Time: Boosting Service by Unifying the Desktop Add to Reading List Source URL: www.jacada.com Language: English - Date: 2013-07-09 17:38:41 Jacada Computer telephony integration Telephony Call centre Customer experience Sales Customer service Agent-assisted automation Marketing Business Customer experience management
360	Tapi Link for GoldMine ® www.papillontechnology.com See what our customers Add to Reading List Source URL: www.papillontechnology.com Language: English - Date: 2006-02-15 11:22:16 Telephone call Screen pop Electronics Telephony Application Programming Interface Computer telephony integration GoldMine Telephony

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